HFL receives your information through the Site, SMS, APIs, email, applications, buttons, widgets, and ads, and from our partners and other third parties.
Irrespective of which country you reside in or supply information from, you authorize HFL to use your information in the Republic of Cyprus and any other country or area where HFL operates.
Information Collected Upon Registration
When you create or reconfigure a user account, you provide some personal information, such as your name, username, password, address of residence, billing info, email address, and photos or otherwise (the “Personal Information”).
Some of this information, for example, your name and/or username, is listed publicly on our Services, including on your profile page and in search results.
Parts of your public profile page that contain some Personal Information may be displayed in other parts of the platform to other users or on third-party applications for marketing purposes.
Some Services, such as search, booking, public user profiles and viewing lists, do not require registration.
We will use your PersonalInformation for the following purposes:
to help us identify you and any accounts you hold with us;
research, statistical analysis and behavioural analysis;
customer profiling and analysing your purchasing preferences;
fraud prevention and detection;
billing and order fulfilment;
customising this website and its content to your particular preferences;
to notify you of any changes to this website or to our Services that may affect you;
improving our Services.
You may provide us with certain profile information to make public, such as a short biography, your location, your website, and one or more pictures. You may provide information to customize your account, such as a mobile phone number. We may use your contact information to send you information about our Services or to market to you. You may use your account settings to unsubscribe from notifications from HFL. You may also unsubscribe by following the instructions contained within the notification or the instructions on our website. We may use your profile information to help others find your account, including through third-party services and client applications. If you email us, we may keep your message, email address and contact information to respond to your request. The other service may send us your registration or profile information on that service and other information that you authorize. Providing the additional information described in this section is entirely optional.
Disclosure of your Personal Information
We may disclose your personal Information to:
other companies within our group;
our agents and service providers;
law enforcement agencies and other public authorities in connection with any investigation to help prevent unlawful activity;
our business partners in accordance with our marketing policy.
Most of the information you provide us with is information you are asking us to make public. This includes not only the ads and other text (such as: reviews) you post to the Site, but the metadata provided with such postings, and many other bits of information as well that result from your use of the Services. Our default is almost always to make the information you provide public for as long as you do not delete it from the Site, your public information is broadly and instantly disseminated. When you share information or content like photos, videos, and links via the Service, you should think carefully about what you are making public.
We may use and store information about your location to provide features of our Services, and to improve and customize the Services, for example, with more relevant content like local trends, stories, ads, and similar.
HFL may keep track of how you interact with links across our Services, including our email notifications, third-party services, and client applications, by redirecting clicks or through other means. We do this to help improve our Services, to provide more relevant advertising, and to be able to share aggregate click statistics such as how many times a particular link was clicked on.
We may monitor and record communications with you (such as telephone conversations and emails) for the purposes ofquality assurance, training and fraud prevention.
AdWords Remarketing is a Remarketing and Behavioral Targeting service provided by Google. It connects the activity of Hfl.travel with the AdWords advertising network and the Cookie.
Personal Data collected: Cookie and Usage Data.
Our servers automatically record information ("Log Data") created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device and application IDs, search terms, and cookie information. We receive Log Data when you interact with our Services, for example, when you visit our websites, sign into our Services, interact with our email notifications, use your Hfl.travel account to authenticate to a third-party website or application, or visit a third-party website that includes a Hfl.travel button or widget. HFL uses Log Data to provide our Services and to measure, customize, and improve them. If not already done earlier, for example, as provided below for Widget Data, we will either delete Log Data or remove any common account identifiers, such as your username, full IP address, or email address, after 18 months.
Keeping your data secure
We will use technical and organizational measures to safeguard your personalInformation, for example:
access to your account is controlled by a password and username that are unique to you;
we store your Personal Information on secure servers;
payment details are encrypted using SSL technology;
While we will use all reasonable efforts to safeguard your Personal Information, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any Personal Informationthat are transferred from you or to you via the internet.
We may tailor content for you based on your visits to third-party websites that integrate Hfl.travel buttons or widgets. When these websites first load our buttons or widgets for display, we receive Log Data, including the web page you visited and a cookie that identifies your browser ("Widget Data"). After a maximum of 10 days, we start the process of deleting or aggregating Widget Data, which is usually instantaneous but in some cases may take up to a week. While we have the Widget Data, we may use it to tailor content for you. Tailored content is stored with only your browser cookie ID and is separated from other Widget Data such as page-visit information. This feature is optional and not yet available to all users. If you want, you can suspend it or turn it off, which removes from your browser the unique cookie that enables the feature.
HFL uses a variety of third-party services to help provide our Services, such as hosting our various blogs and wikis, and to help us understand the use of our Services, such as Google Analytics. These third-party service providers may collect information sent by your browser as part of a web page request, such as cookies or your IP address. Third-party ad partners may share information with us, like a browser cookie ID or cryptographic hash of a common account identifier (such as an email address), to help us measure ad quality and tailor ads. For example, this allows us to display ads about things you may have already shown interest in. If you prefer, you can turn off tailored ads in your privacy settings so that your account is not matched to information shared by ad partners for tailoring ads.
We may share or disclose your information at your direction, such as when you authorize a third-party web client or application to access your Hfl.travel account.
Law and Harm
Non-Private or Non-Personal Information
We may share or disclose your non-private, aggregated or otherwise non-personal information (the “Non-Personal Information”), such as your public user profile information, public information, the users you interact with, or the number of users who clicked on a particular link (even if only one did).
We may use your personal information to provide you with information about products and services, both travel-related and other, which might interest you. They also will comply with applicable laws governing the transmission of promotional communications and, at a minimum, give you an opportunity in any commercial email they send to choose not to receive such email messages in the future.
Information about other individuals
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
give consent on his/her behalf to the processing of his/her personal information;
receive on his/her behalf any notices in relation to the protection of personal information;
give consent to the transfer of his/her personal information abroad.
Modifying Your Personal Information
If you are a registered user of our Services, we provide you with tools and account settings to access or modify the Personal Information you provided to us and associated with your account. You can also permanently delete your Hfl.travel account. If you follow the relevant instructions, your account will be deactivated and then deleted. When your account is deactivated, it is not viewable on the Site. For up to 30 days after deactivation it is still possible to restore your account if it was accidentally or wrongfully deactivated. After 30 days, we begin the process of deleting your account from our systems, which can take up to a week.